You will see options to delete the message, place the user in time out, and hide the user from the chat message feed or comments section on your channel.Manage spam messages Select the checkbox for Automatically block spam messages checkbox.You can assign moderators for all live chat sessions.Moderators remain on the list until they are unassigned.
If you saved your chat history prior to the AIM shutdown on December 15, 2017, follow the steps below to view your saved versions of AIM.You have the final decision whether to show or hide these chat messages.No system is perfect, but this feature can make it easier for you to moderate live chat messages on your live stream.Live chat is enabled by default and will appear to the right of the video player only when your event is active.The Live chat module only exists on the You Tube watch pages — it does not follow embedded players. Viewers can choose between two views of Live chat at any time.Get insights into the past and present so you can make more informed decisions about the future with our customer analytics.Leverage easy, actionable insights to create bots that answer the right questions at the right time.Escalations are automatic and help your agents provide the most personalized customer experience possible. is different However your customers reach out — live chat, email, or messaging — Bold360 helps your agents work smarter, with the insights and tools they need to maximize every conversation.value starts here No matter how your customers want to engage — through chatbot, dynamic search bar, or virtual agent — Bold360 harnesses artificial intelligence to make self-service more engaging and intuitive. We strongly recommend that you have at least one dedicated live chat moderator for high-traffic events.Moderators can interact with the audience and remove comments when appropriate.